Shipping and Receiving Coordinator
About RLS
RLS is a nationally recognized 3PL cold chain solutions provider offering warehousing, transportation, and fulfillment services to the frozen and refrigerated food industry. Founded in 1968, RLS is a family-owned company experiencing rapid growth and seeking energetic, hardworking individuals to join our team.
“Here at RLS, we are excited about the direction our company is headed, and the main reason is our team members. RLS does not make a product—we provide a service, and the level at which we provide those services is a direct reflection of the strength of our team. Our customers trust us to do what we do best, allowing them to focus on what they do best. The dedication and innovation our team brings every day is what makes us different.”
— Russell Leo
The Job: What You’ll Be Doing
As a Shipping/Receiving Coordinator, you will manage the flow of inbound and outbound orders as carriers arrive on campus. This role works closely with Warehouse Supervisors, Leads, and the Customer Service Center (CSC) team to ensure efficient operations and accurate inventory management.
Key responsibilities include:
Managing carrier arrivals and ensuring timely turnaround
Scheduling inbound and outbound appointments
Processing Bills of Lading (BOLs) and inbound paperwork
Maintaining accurate inventory records
Generating required documentation for carriers
Communicating exceptions or deviations to Operations leadership
Answering phone calls and corresponding with customers as needed
What You Need to Land This Role
Education
High School Diploma or GED required
Bachelor’s degree preferred
Experience & Skills
- General office skills with the ability to multitask
- Proficiency with Outlook, Teams, and general computer systems
- Willingness to participate in company training programs
- 1–2 years of experience in shipping, receiving, or warehouse operations preferred
Licenses / Certifications
None required
Travel Requirements
None
Physical Requirements
Light lifting (under 20 lbs)
Ability to stand for 2–4 hours
Minimal freezer exposure (as needed)
Office-level noise environment
Accurate vision for computer and general office work
Behavioral Expectations
You must:
Be Humble
Stay Hungry
Live Smart
A Day in the Life (Includes but Not Limited To)
Treat drivers with courtesy and respect
Ensure orders are Load Verified prior to shipping
Notify Supervisors or Operations Managers of any issues or discrepancies
Process orders and resolve complaints professionally and promptly
Answer phones and greet visitors
Perform scheduling and clerical duties
Complete other duties as assigned by management
What You Can Expect From Us
Work Environment
Fast-paced, challenging environment with opportunities for growth
Schedule
- Monday- 12 PM - Close (around 8 PM)
- Thursday- 4 PM - Close (around 12 AM)
- Friday- 6 PM - 6 AM
- Saturday- 6 PM -5 AM
Benefits
Medical, Dental, & Vision Insurance
Paid Time Off (PTO)
401(k) with company match
Team member recognition programs
Reporting Structure
Reports to: Operations Manager, Cold Storage
Direct Reports: None